Privacy and Cookie Policy
At Ontario Lottery and Gaming Corporation (OLG), we are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
We collect information that you provide directly to us when you:
- Create an account or register for our services
- Make purchases or participate in games
- Contact customer support
- Subscribe to newsletters or promotional materials
- Participate in surveys or promotions
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address fraud and security issues
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.
Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@olg-ca.com
Phone: 1-866-531-2600
Last updated: October 31, 2025